Blocks missing or skipped when user changes the active interface tab on the RS4

Tech Note: TN0879
Product: RS4
Version: All
Date Added: 2010-10-12

Issue

Start/stop messages sent to the RS4 by the RZ may be missed if the RS4 interface is not on the Port tab or if the user changes the active interface tab during recording. If this happens, data files will not be closed and opened correctly, and blocks will be skipped or missing. Any new recording blocks started will be added to the most recent block.

Solution

The RS4 interface should be set to the Port tab during recording. Avoid changing the active interface tab while the RS4 is recording data.